Identity Governance & Administration

Managing identity governance, lifecycle for onboarding, role changes and offboarding can be really challenging for most of the organizations, especially when it comes to the context of people, process and technology. No matter how talented your IT team, they remain only human. They can make critical mistakes or neglect what may appear a low-priority issue for them – by granting excessive permission or not being to disable leaver’s access on time can put your organization into a high-risk state. In this digital transformation age, the process of managing identity lifecycle become complex today from the perspective of joiner, mover and leaver. They could be your employees, customers, business partners, contractors or vendors. And even if they are employees, they may be temporary or permanent, remote or on-site, full-time or part-time. How do you create an efficient lifecycle management process to deliver the right levels of access for so many different types of users and ensure that when that access is no longer needed it is removed promptly?

Identify governance and administration (IGA) isdesigned to improve transparency and manageability by providing organizations visibility and control over information access. Or in layman’s terms, it’s a solution that ensures the right people have the right access to the right resource at the right time. It may sound simple, but it takes more than technology to get the job done.

Cydentiq’s Identity Governance and Administration solution provides you with the key benefits that enables you to seamlessly manage and control user access risks across the entire enterprise:

Lower security risk

  • With centralized visibility, you can immediately detect any inappropriate access, policy violations or weak points that put your organization at risk, and quickly make decision on the remediation plans.

Access request and approval

  • Automated workflows with policy enforcement and streamline processes for greater efficiency in facilitating access requests and approvals much quicker for business, making sure access to resources is secure, and also making sure that legitimate users can quickly and easily get access to resources to do their jobs.

Advanced auditing and intelligence

Simplifying the access certification review process to ensure the right controls are in place to meet audit and compliance requirements.—for example, automatically flagging compliance violations or those that require immediate attention, rather than demanding that reviewers give equal attention to all the information they’re reviewing, regardless of its relative criticality. IGA solution with analytics and automation also means reviewers do not require business context to understand what they’re reviewing. What’s more, they can have more confidence that any decisions made are accurate.

Privileged Access Management 

You have an office and every employee including authorized vendors – temporary or permanent, have the access key to the office door. However, there is a room which has a safe that keeps all the valuable assets. Would you be comfortable providing everyone that has the access to your office, with the key to that safe? Well, certainly not, right. The same principle that protect the crown jewel in your business is known as Privileged Access Management (PAM).

The company’s information that managed by users who have privileged access has always been the target of cybercriminals and malicious insiders who have bad intentions. It is important for you to know that attackers will always find a new way of getting what they need. As a result, attackers who gain control of privileged accounts have the key to break your whole IT kingdom.In general, shared administrative accounts possess serious cybersecurity risk to your organization as they are bound to be compromised. There is also usually no way of knowing who is using a shared account at a particular time, so there is no audit trail or no user record to merge with event logs, and therefore no accountability.

Cydentiq’s Privileged Access Management solution provides you with the key benefits to prevent data breach and protect your organization’s most critical assets:

Streamline privileged access request & operation:

  • Automated & policy-based workflow for privileged access request & approval that handles just-in-time access and emergency break glass procedure.
  • Quicker access to the privileged accounts with secure session brokering capability – without password exposure or time needed to wait someone to supply the privileged credential, hence reducing security risk.

Visibility of privileged access:

  • Comprehensive audit trails of who request and access to what, when and what did they do.
  • Real time monitoring of user activities

Stay compliant with regulatory requirements:

  • Digital vault that secure all the privileged credentials, automate password rotation according to policies
  • Privileged access is safeguarded with multi-factor authentication to ensure only the right user with the authorized entitlement is allowed.
  • Preventive & detective control to help your organization mitigate the business risk from privileged access

Access Management Single Sign-On 

Imagine your users are using the same passwords across different applications – and worst using the same password for both personal and business applications, what does it means to you when one single password is compromised? By adopting security best practice of using complex and unique password for each application, it affects user experience. How does this get a balance?

Cydentiq’s Single Sign-On (SSO) solution provides you with the key benefits:

Reduce business risk

  • Passwords for each application can be managed through a centralised & automated policy. With SSO, it reduces the risk of bad password habit

Reduce help desk costs

  • Statistics show that 20-50% of help desk calls are for password reset. While password reset is a simple job, it ultimately impacts productivity and takes up help desk’s valuable time Because SSO reduces the number of passwords users have to remember, users are less likely to submit a ticket to the IT department for password resets.

Streamline user experience

Create user convenience and improve user productivity through faster access to applications and information. In addition, SSO will accelerate business where new customers can sign up easily and securely by leveraging trusted identity providers

Multi-Factor Authentication

Multi-Factor Authentication (MFA) is a critical component of identity and access management that verifies a user’s identity through multiple credentials. Rather than just asking for a username and password, MFA requires additional credentials such as OTP, fingerprint, or facial recognition to sign in.

Cydentiq’s wide variety of authentication methods make it easy for users to securely and quickly log in to your applications. Our MFA solution significantly help to:

  • Unify all your authentication channels at a single platform – ease your administration and prevent 2FA vendor lock-in for cost-saving
  • Improve security by validating users are who they say they are.
  • Achieve compliance requirements

Insider Threat Management

“Inside good, outside bad” is no longer a right context when it comes to insider threat, because human behaviour changes all the time. Insider threat can happen when someone within the organization with legitimate access intentionally or unintentionally misuses that access to negatively impact the confidentiality, integrity or availability of organization’s critical data and system. They can be your current or former employees, business partners, vendors, contractors that have the access to your critical assets. Your biggest asset (people) is also your biggest risk. Remember they are authorized users with the legitimate access to your critical system, they are already in your network every day – with the fact they don’t even need to hack to get in.

Very often, the main intention of insiders is to seek for financial gain. They steal information such as account information or credentials then sell it to criminals. Disgruntled employees that receive mistreatment from their employer may likely aim to sabotage the critical system or some steal the customer information to use it with their next employer.

Cydentiq’s Insider Threat Management solution provides you the key benefits:

  • Real time user activity monitoring – give you the whole story of incident
  • Detect risky user activities by identifying anomalous behaviour
  • Increase user security awareness through real time notification or blocking
  • Accelerate incident response – investigate suspicious user violated activities in minute – not days, years or worst goes undiscovered

Protect user privacy by anonymize user data to meet compliance

Cloud Access Security Broker

As part of digital transformation through cloud adoption, organization requires a way to deliver consistent security across multiple clouds and protecting everyone using their data. If your company uses Salesforce, ServiceNow, Office365, Box, Dropbox, social media, and similar popular “BYOApps,” Cloud Access Security Broker (CASB) becomes the registrar, auditor, connection broker, filter and infiltration/exfiltration monitor.CASBs arrived to help give organizations much deeper visibility into cloud and software-as-a-service (SaaS) usage — down to individual file names and data elements.

CASB acts as a gatekeeper by extending an organization’s security controls of their infrastructure to the cloud. CASBs ensure network traffic for both on-premises devices and cloud providers comply strictly with the organization’s security policies.

Cydentiq’s Cloud Access Security Broker solution provides you the key benefits:


  • CASB can help you discover cloud services and find redundancies in functionality and license costs. It allows you to locate shadow IT cloud services and gain visibility into user activity with sanctioned cloud applications.


  •  CASB help to safeguard the privacy of personal and corporate data by enforcing DLP policies to meet data residency and compliance requirements.

Data Security

  •  Cloud DLP detection mechanisms allow for high accuracy in enforcing data-centric security such as encryption, tokenization, access control, and information rights management.

Threat Protectionagainst cloud threats by detecting and responding to negligent or malicious insider threats, privileged user threats, and compromised accounts.

Cybersecurity Posture & Awareness

The cybersecurity posture refers to an organization’s overall cybersecurity strength, particularly relating to the internet and its vulnerability to external threats.

Cydentiq’s cybersecurity posture and analytics solution provides you the key benefits:

  • Central management and reporting platform, providing automatic and continuous internal cyber security ratings of enterprise security environments. By connecting to the security tool suite and providing real-time information about misconfigurations, sub-optimizations and behavioral monitoring, it is designed for CISOs and information security managers, offering role-based access and customizable views to deliver insight & awareness into cyber security health & preparedness, posture & maturity and compliance & risk.
  • Provide Critical Security Controls (CSCs) that perform health check according to the baselines for each security domain and for overall security within the cyber ecosystem
  • Provide mapping of out-of-the-box of international security standards such as NIST, ISO27001, PCI-DSS and more with your current organization’s security posture to understand the gap and prepare remediation plan

Our cybersecurity posture and analytics enable you to have a clearer understanding of the likelihood of any future breach so that you can:

  • Have a holistic view to determine and control breach likelihood
  • Investigate and control any risk introduced through suppliers or partners, particularly if they have access to your system or data
  • Determine your risk tolerance by establishing what risk levels can you accept, and whether to mitigate or transfer risk to an insurer for higher risk levels.
  • Prioritize investments with a more informed decision on both absolute and relative risks

Cybersecurity Insurance

Cyber-related attacks represent a growing threat to the reputation and economic stability of not only large operations, but anyone online is at risk of getting hacked. With practically every aspect of the modern world is driven by data and our reliance on digital assets, it is now more than ever that we need to safeguard our data. It’s not just large organizations that are susceptible to being hacked or getting a malware. Did you know that 55% of small businesses have experienced a data breach and that 53% have had multiple breaches?

A data breach can damage more than just your small-business computer system – it also can damage your reputation and put your customers and/or employees at risk. That’s why cyber insurance can be a smart precaution for any size business.With no guarantee that your business won’t be targeted, having cyber insurance is essential to provide financial resiliency in case of a serious breach.

Cyber insurance is a type of insurance for businesses against digital threats. It is also commonly known as cyber risk or cyber liability insurance.Cyber insurance coverage comes in two coverage: first-party coverage and third-party coverage. First-party coverage applies to losses sustained by your company directly while third-party coverage applies to claims against your firm by people who have suffered damages as a result of your actions or failure to act.

First-party coverage includes: 

  • Damaged or lost digital assets, such as data and software
  • Lost business opportunities or increased operational costs due to an interruption of the insured’s computer systems
  • Cyber extortion if the hacker holds the insured’s data for ransom
  • Incident response cost such as legal fees, forensic & investigation cost, notification cost, credit monitoring, public relations, data loss & recovery, and more.

Third-party coverage includes: 

  • Cyber, Privacy, and Network Security Liability
  • Payment Card Loss
  • Regulatory Proceedings and Fines
  • Media Liability